Just wanted to say THANK YOU for being so awesome! I love my new skates (I'm actually wearing them in the house right now, still in my pjs) but the entire customer service experience has been outstanding. Y'all are THE BEST!!!!!! Aloha
· December 30, 2013 at 1:16pm
XOXO thanks for helping my mom with my Christmas order over the holidays!! · January 13 at 12:44pm
I just want to take a moment to public recommend and endorse DerbySMACK for all your derby and quad skating related needs. Nathan at DerbySmack assisted me with enumerable questions regarding Amber's new skates and made sure they got to me well before Christmas. More recently, when we had an issue with some mounting hardware, he happily put a new set of hardware in the mail to me and spent several minutes discussing the remounting process with me. On top of the great customer service, DerbySmack had the best price anywhere on the Bont Carbon Hybrid boot and the Magnesium Avenger plate I wanted for Amber. They also had the best price on the Rollerbones Turbo wheels I decided, at the last minute, to get her to go with her new skates. It is rare indeed in today's economy to receive both an excellent price and excellent customer service. Please support this shop when and how you can.
· January 30 at 12:14pm
I got my stuff today, much faster than I was expecting. Thank you SO much!! I can't wait for tomorrow's practice to use them all!
Absolutely LOVE my new skates! Great customer service, too! I will definitely be returning to derbySMACK for all my skate needs! Thank you! :)
Dear Nathan and DerbySMACK,
I will never order from another derby supplier, you're my favorite! Thanks for being so awesome!
My new skate boots were very nice tonight! Thanks very much, DerbySMACK and Nathan, for the advice, installation, great price, and excellent service. And no, he's not paying me for this. He could, if he wanted to, but he didn't. :)
I got the trucks dialed back in, and now I just need to experiment with lacing, but even in the simplest variant, my heels DON'T SLIDE AT ALL! Locked in. Sweeeeeet!
I just wanted to say thank you for with hooking me up with the vanilla blackouts with the DA45 avenger magnesium plates. I tried them out last night at practice and they are a dream. I felt more confident in my skating ability. Your customer service is exceptional. Keep up the great work, and I can wait to do more business with your company in the future. Have a great day.
Hey there Nathan,
Just got my skates in the mail today.
I put them on immediately and skated around the inside of my house ha ha.
They fit perfectly :-)
Thankyou for the little extras that came with them too.
I'll definately be telling everyone in my Derby League about DerbySMACK and your great service.
Hope to deal with you again soon.
Our derby team loves your company!